Service and channel catalog

Definition of every service, its segments, channels, promises, service levels and owners, with a lifecycle (draft ← review ← published ← suspended ← retired), with digital-channel availability status per WCAG 2.2. CX-REQ-005 ENT-CX-005 CX-BR-001 CX-REQ-004 CX-REQ-011 CX-CALC-003 UX-REQ-008 NFR-REQ-003 DATA-REQ-016