Closure and lessons learned
Project closure through Gate G4: handover of deliverables to operations, an AI-drafted closure report from data and evidence approved by a human, a post-closure benefits measurement plan, and a searchable lessons-learned log. PMO-REQ-017 PMO-DATA-008/010
Closure report · Accelerating license issuance
Summary: The project was completed in 8 months versus 8 planned, at an actual cost of 1.7M versus a budget of 1.8M (CPI 1.06) Source: Finance.
Outputs: A fully digital license issuance journey, automated integration with 3 entities, and a request tracking dashboard Handover record.
Benefit: Issuance time dropped from 5 days to 1.1 days so far, with measurement continuing for 12 months after closure by an independent owner B-01 · Performance.
Deviations: The integration milestone slipped by two weeks, offset by resequencing testing IS-18.